Privacy Policy

Last updated: April 9, 2026

1. Introduction

Dodo Labs LLC ("we", "us", or "our") operates PokerBuddy (the "Service"). This Privacy Policy explains how we collect, use, store, and protect information about you when you use the Service. By using PokerBuddy, you consent to the practices described in this policy.

2. Information We Collect

Account Information

When you create an account, we collect your email address and a hashed password. We do not store your password in plain text.

Payment Information

Payments are processed by Stripe. We do not store your credit card details on our servers. Stripe collects payment information subject to their own privacy policy. We receive and store confirmation of successful payments, subscription status, and billing metadata (such as plan type and billing period).

Screenshot Data

When you use the Service, the PokerBuddy client application captures screenshots of your poker table window. These screenshots are transmitted to our servers for analysis and are processed by AWS Textract (for OCR) and Anthropic Claude (for decision making). Screenshots are processed in memory and are not persisted to disk beyond the duration of the request.

Usage Data

We log the following data for each decision request:

  • User ID (anonymous identifier)
  • Timestamp
  • Table identifier (a non-personal string)
  • Credits used and remaining
  • Processing latency
  • Street (preflop, flop, turn, river) and recommended action

We do not log the content of your screenshots or the specific cards in your hand beyond the current request. Conversational context between decisions is stored only in an encrypted client-side token that we cannot read without the client.

Technical Data

We collect technical information such as your IP address, client application version, and operating system for security, debugging, and service improvement.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process payments and manage subscriptions
  • Analyze screenshots and return poker decision recommendations
  • Monitor usage patterns and detect abuse or fraud
  • Send transactional emails (receipts, password resets, subscription notifications)
  • Respond to support requests
  • Comply with legal obligations

We do not sell or rent your personal information to third parties. We do not use your information for advertising.

4. Third-Party Services

We rely on the following third-party services to operate PokerBuddy. Each has its own privacy policy governing their handling of your data:

  • Amazon Web Services (AWS) — infrastructure, authentication (Cognito), database (DynamoDB), OCR (Textract), email (SES)
  • Anthropic (Claude API) — AI-powered decision analysis. Screenshots and game state are sent to Anthropic for inference. Anthropic does not train on customer data from API requests.
  • Stripe — payment processing and subscription management

5. Data Retention

We retain your account information for as long as your account is active. Usage logs are retained for up to 90 days for operational purposes. Billing records are retained as required by applicable tax and accounting laws. You may request deletion of your account at any time by contacting support@pokerbuddy.ai. Upon deletion, your personal information is removed from our systems, though anonymized usage statistics may be retained.

6. Data Security

We implement industry-standard security measures to protect your data, including TLS encryption for data in transit, encrypted storage for sensitive data, secure password hashing, and role-based access controls on our infrastructure. However, no security measure is perfect, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access — request a copy of the personal information we hold about you
  • Correction — request correction of inaccurate information
  • Deletion — request deletion of your account and associated data
  • Portability — request a machine-readable export of your data
  • Withdrawal of consent — at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at support@pokerbuddy.ai.

8. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. International Users

PokerBuddy is operated from the United States. If you access the Service from outside the US, your information will be transferred to, stored, and processed in the US. By using the Service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top of this page reflects the date of the most recent changes.

11. Contact

Questions about this Privacy Policy? Contact us at support@pokerbuddy.ai.

Dodo Labs LLC
30 N Gould St Ste R
Sheridan, WY 82801